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凄いよ、イギリス!:連休目前で入国審査システムがダウン

2014.05.01
今日の午後、日本から到着する方を迎えにヒースロー空港に行くことはフラットメイトに話していた。フラットメイトがでがけに、「入国審査の状況は調べたのか?」と尋ねたのだが、なんか問題あったかなと。

 で、ガーディアンのウェブ版を開いたら、こんなニュース。

Airport chaos after UK immigration computer failure
http://www.theguardian.com/world/2014/may/01/airport-chaos-uk-immigration-computer-failure

"People should be able to get off the plane, it is those coming through the immigration process which it is frustrating."

Chris Hyland, a 32-year-old company director from Islington in north London, said international passengers at Gatwick were told to expect a wait of up to four hours.

"We landed from Geneva at 5.20pm but it took until 6.40pm for us to get through passport control.

"It's an absolute nightmare. We've been told there is an IT failure but that's it.

"You would have thought there would be a back-up plan."

Hyland said non-EU passengers were preparing for a long wait to officially enter the country. "It is very frustrating. Nobody is really saying anything.

"The international queue is pretty huge so people have already started sitting down because they know they will be there for a long, long time."


UK airport chaos as computer glitch cause monster queues: Fights break out after border control IT system fails
http://www.dailymail.co.uk/news/article-2617136/Chaos-airports-Britain-IT-glitch-brings-immigration-passport-control-standstill.html

Problems began mid-afternoon with waiting times at Heathrow immigration quickly growing to an hour, according to officials. Airport staff handed out water to stranded passengers.

Heathrow posted on its Twitter feed: ‘A nationwide UK Border Force IT issue is creating delays for arriving Non-EU passengers. Extra staff are on hand.’

The airport said the worst affected area was Terminal 3 and 4 – which are used by carriers including Virgin Atlantic, American Airlines, Qantas and Air India.

British Airways, in Terminal 5, said it was liaising with the Border Force to ‘minimise disruption’.

Britain’s largest airport said extra staff were drafted in to try and reduce the queues.

Passengers there also reported problems at passport control desks, mostly affecting those trying to enter the country.

A BA spokesman said: ‘This is clearly an issue beyond our control and affecting all airlines, but we are doing everything we can to protect our customers.

'Obviously we want to sort the issue out but not risk the integrity of the border controls.’


 ロンドン地下鉄ストライキが後数時間で終了するという絶妙のタイミングでシステムがダウン。まさに、神業。

 凄いぞ、イギリス。

 不特定多数の人を、命を危険には晒さないけど、分け隔てなく青天の霹靂でフラストレイションの谷間に突き落とす。日本の首相が来るのは今日だっけ?

[追記:5月2日]
入国審査システムは、昨日はきちんと稼働していたようだ。

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